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Water News

Annual Summer Smoke Testing 

The Water Utilities department conducts leak detection tests on the pipes of our sanitary sewer system every year during the months of July, August and September.  The tests are performed by the department’s Inflow & Infiltration section by pumping a special non-toxic, non-staining smoke into the sewer lines a section at a time.  If there is a crack or break anywhere in the pipeline, the smoke will rise to the surface and the crew can visually see the exact location where repairs are needed.

Water from rain events or even naturally occurring ground water can seep into pipes that are broken or cracked which adds to the flow of water going to the wastewater treatment plant.  More flow means increased processing costs.  Keeping this water out of our pipelines saves money and prevents unnecessary high flows through the equipment at the plant.

The smoke is created using a mineral oil base that does not cause harm to humans or animals.  It won’t leave a residue even if it gets into a resident’s house.  This test can be helpful for a resident as the smoke may come through if there is a plumbing problem in the house.  Smoke will come up in weak spots (plumbing issues) even if the P-trap is full.

This year's smoke testing area will be announced in late spring or very early summer.

When the crews plan to work in your neighborhood, an information tag will be hung on your front door three days before the work is started.  Rain or high winds can affect the test results so there are times when testing will have to be postponed.  Residents will be notified if defects are found on private property.

If you have any questions about the city’s smoke testing program, please call 972-205-3210 or email us at waterops@garlandtx.gov.

Garland's Drinking Water Report for 2017 is Now Available

Garland’s most recent Consumer Confidence Report is posted at bit.ly/GarlandQualityReport2017.
Here, you will find the results of thousands of laboratory tests taken throughout the city in 2017. Garland’s drinking water system recognition is rated “Superior” by the State of Texas Texas Commission on Environmental Quality (TCEQ).

New Scam to Sell Water Filtration Systems

We are dedicated to informing our customers about new marketing techniques to create unfounded concerns about the quality of our drinking water.  A new post card scam is circulating in North Texas.  For more information see the news story aired on June 22, 2018.

New Reservoir Approved for North Texas

Full article reprinted here from North Texas Municipal Water District

Lower Bois d’Arc Creek Reservoir Receives Final Permit Needed to Begin Construction
Project will serve as critical water source for fast-growing North Texas communities

WYLIE, TX – February 2, 2018:  The U.S. Army Corps of Engineers (USACE) issued its Record of Decision (ROD) and has granted a 404 permit to allow construction to begin on the long-awaited Lower Bois d’Arc Reservoir (LBCR). The North Texas Municipal WaterDistrict (NTMWD) has been working for over 15 years with federal, state and local officials on planning for the new lake that will provide water for the growing communities it serves.

The 16,641 surface acre lake will be located northeast of the city of Bonham in Fannin County. This is the first reservoir to be built in Texas in 30 years. Construction is planned to begin this spring with completion in 2022.

“This is a major milestone for a critical project that will provide water to 1.7 million people living in about 80 communities in North Texas. The lake will be one of the key sources of water to meet the needs of a growing region expected to double in population in the next 50 years,” said Robert Thurmond of Wylie, President of the NTMWD Board of Directors.

The permit was required under the federal Clean Water Act and involved a thorough and lengthy process that requires avoiding and minimizing environmental impacts and identifies ways to offset those that do occur. Key agencies and entities involved in the process were USACE, U.S. Environmental Protection Agency (EPA), Texas Commission on Environmental Quality (TCEQ), Texas Parks and Wildlife (TPWD), Texas Water Development Board (TWDB), Fannin County and the city of Bonham, along with other agencies and organizations.

“Reservoirs are an absolute necessity in the state of Texas where most are manmade,” said Terry Sam Anderson of Mesquite, the longest serving NTMWD member of the Board. “This historic milestone is a result of significant planning, investment and support from the 13 Member Cities which are represented on the Board of Directors,” Anderson added.

The north Texas Congressional delegation including Senators Cornyn and Cruz and Representatives Sam Johnson, Pete Sessions, John Ratcliffe, Jeb Hensarling, and Eddie Bernice Johnson have strongly supported the Lower Bois d'Arc Creek Reservoir. This includes attending and participating in USACE and EPA Region 6 stakeholder meetings on the reservoir. Members of the District’s delegation also sponsored legislative provisions urging federal agencies to advance the permitting process.

“This has been a tremendous team effort, and we appreciate the support of all involved in the process,” said Tom Kula, NTMWD Executive Director. “It is a great example of the value and importance of regional water planning and collaboration among communities for the shared need of a long-term, reliable water supply.”

Construction of the project and other system improvements is estimated to cost more than $1.2 billion (2016 dollars). The TWDB has already approved $1.2 billion in low-interest funding for the project through the State Water Implementation Fund for Texas (SWIFT) program, which is anticipated to save NTMWD and ratepayers nearly $200 million in financing costs.

More project information online at: www.ntmwd.com/projects/lower-bois-darc-creek-reservoir

Safe Drinking Water in Garland

An on-line magazine recently posted a story titled “The 25 U.S. Cities with the Worst Drinking Water.”  Garland appeared on their list along with 16 other Texas cities, including North Texas cities like Dallas, Fort Worth, Plano, Frisco, McKinney, Arlington, Irving and Grand Prairie. 

 The City of Garland’s water system is rated “superior” by the Texas Commission on Environmental Quality (TCEQ) – TCEQ’s highest rating – and meets or exceeds all state and federal drinking water requirements. Garland Water Utilities is working with our water supplier, the North Texas Municipal Water District as well as national industry experts at the American Water Works Association to make sense of the methodology referenced in the article by BestLife.  The guidelines cited in the article are based on their own “health guidelines” rather than the requirements set forth by the federal and state agencies responsible for monitoring drinking water safety.

Garland takes great pride in the high quality of its water, which is the same water shared by the entire North Texas Municipal Water District service area.

Garland Wastewater Treatment Plants Earn National Awards

The National Association of Clean Water Agencies (NACWA) presented the City of Garland Water Utilities Department with two coveted performance awards. The Duck Creek Wastewater Treatment Plant was awarded the Gold Peak Performance Award and the Rowlett Creek Wastewater Treatment Plant received the Silver Peak Performance Award for 2016.

The Peak Performance Awards program recognizes public wastewater treatment facilities for their outstanding compliance records and excellence in wastewater treatment as measured by compliance with their National Pollutant Discharge Elimination System (NPDES) permits.

The Gold Award honors treatment plants that achieved 100 percent compliance during the calendar year. For Duck Creek, this encompasses more than 4,000 permit parameters per year.

The Silver Award honors treatment plants that had no more than five permit exceedances during the calendar year. Rowlett Creek had three exceedances encompassing more than 4,000 permit parameters per year.

The program has honored tens of thousands of NACWA Member Agency facilities since its inception in 1987. The awards demonstrate the hard work of every treatment employee and their commitment to being good stewards of the environment.  

Water Project Construction Sites

Maintaining our water distribution and sanitary sewer system is a year round endeavor.  Here you will find a map of where we're currently working in the city.  You may want to use the information as you plan your daily travel as there may be traffic delays.


Four Cities Unite to Request Water Rate Relief

The Mayors of Garland, Mesquite, Plano and Richardson, in an unprecedented move, recently announced that their cities are asking the Public Utility Commission (PUC) to conduct a review of their water rates with the North Texas Municipal Water District (NTMWD). The cities are taking this action because the rates set by the NTMWD under the six-decade old water supply contract are discriminatory, are inconsistent with water conservation and are not in the public interest. As a result, the four cities have paid a total of $178 million for water they did not use.

Read the full press release here.

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Annual Water Quality Report

June 27, 2018 

The results are in and once again Garland's drinking water is rated superior by the Texas Commission on Environmental Quality. Click "more" to see the report.

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Protect Your Pipes in Freezing Temperatures

January 11, 2018 

Temperatures are forecasted to drop below freezing during the next few days. Remember to drip your faucets, open cabinets under sinks, and cover or wrap outside faucets to protect your pipes from freezing or breaking.

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