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Animal Services

Pets of the Week


Garland City Council Approves New Mandatory Sterilization Ordinance


To help control the overpopulation of stray animals in the the City of Garland, the City Council approved an ordinance mandating that all dogs and cats over the age of 6 months must be spayed or neutered. This ordinance goes into effect on Oct. 1, 2019.

For more details regarding exemptions to the ordinance, the health benefits of pet sterilization, and information on affordable pet sterilizations, CLICK HERE.

For other questions, please contact AnimalServices@GarlandTX.gov.



Animal Shelter Location and Hours 


Animal Shelter                                             Hours

600 Tower St.                                               Monday - Friday, 10 a.m. to 6 p.m. 
Garland, TX  75040  Saturday, 10 a.m. to 2 p.m. 


To reach shelter staff please call 972-205-3570, press 4.  If you are forwarded to our voicemail during regular business hours it most likely means we are very busy.  Please leave a clear detailed message with your name, phone number and the reason for your call.  Our voicemail is checked frequently during normal business hours and calls will be returned as soon as possible. 

  • Questions about lost or found animals
  • Questions on an impound or quarantine
  • Questions about live animal traps
  • Questions about surgery or appointment times

If you would like to donate towards the care of Garland’s animal – you may write a check payable to City of Garland – Animal Shelter Fund and mail to P.O. Box 469002, Garland, Texas 75046-9002” 

Pet Adoption Center Location and Hours 

Pet Adoption Center         Hours                                                               

813 Main St.         Monday  - Closed                         

Garland, TX 75040  Tuesday:       10 a.m. - 5 p.m. 

Wednesday:    10 a.m. - 5 p.m.       
Thursday:       10 a.m. – 7:30 p.m.
Friday:           10 a.m. - 5 p.m.
Saturday:       10 a.m. - 2 p.m.

Dispatch Hours

Monday - Friday, 7 a.m. - 9 p.m.

Saturday - Sunday, 7:30 a.m. - 9 p.m.

To reach dispatch call 972-205-3570, press 1.

Animal Service Officers are available for emergencies ONLY between 9 p.m. and 7 a.m.

Examples of After Hour Emergencies

  • All situations relating to animal bites.

  • Loose livestock calls.

  • Calls regarding animals exhibiting symptoms of rabies.
  • Sick or injured animals.
  • Calls concerning animals "dead in the roadway" shall only be handled after hours only if they constitute a traffic hazard.
  • Calls reporting exotic and potentially dangerous animals running at large.
  • Calls involving wild or dangerous animals that present an imminent threat to public health or safety.

 If you have questions or concerns regarding animal services contact us, for all other information on cities ordinances view City Charter and Code Of Ordinances.

 Holiday Closing Schedule

  • Martin Luther King Day - Monday, January 15, 2018 
  • Memorial Day - Monday, May 28, 2018
  • Independence Day - Wednesday, July 4, 2018
  • Labor Day - Monday, September 3, 2018 
  • Thanksgiving Day - Thursday and Friday, November 22 - 23, 2018
  • Christmas Day - Monday & Tuesday, December 24 - 25, 2018
  • New Year's Day - Tuesday, January 1, 2019