The primary goal of the Garland Housing Agency's (GHA) inspection division is to ensure all clients live in safe, decent, and sanitary properties. To meet this goal, the inspector ensures all rental properties meet Housing Quality Standards established by the Department of Housing and Urban Development as well as GHA's own housing standards. Inspectors conduct initial inspections, annual reexamination of properties, and special inspections to address specific issues. In addition, GHA performs Quality Control Inspections as a self-check of GHA's standards.
In order to promote tenant accountability, GHA adopted the "Zero Tolerance Policy." If a tenant damages property in excess of one month's rent, the tenant loses their housing assistance and is required to resubmit an application to the waiting list (without a preferential status). The vouchers that are removed due to damages are reissued to the next family on the waiting list.