For service request calls, please call our Dispatch office at 972-205-3570, press 1.
For shelter staff, please call 972-205-3570, press 4. If you are forwarded to our voicemail
during regular business hours it most likely means we are very busy. Please leave a clear detailed
message with your name, phone number and the reason for your call. Our voicemail is checked
frequently during normal business hours and calls will be returned as soon as possible.