For service request calls, please call our Dispatch office at 972-205-3570, press 1. The Garland Control Center is operated 24 hours a day, 365 days per year. Garland Control Center will dispatch all calls to Garland Animal Services staff between the hours of 7 a.m. and 10 p.m. daily and between the hours of 10 p.m. and 7 a.m. for emergencies.
For shelter staff, please call 972-205-3570, press 4. If you are forwarded to our voicemail
during regular business hours it most likely means we are very busy. Please leave a clear detailed
message with your name, phone number and the reason for your call. Our voicemail is checked
frequently during normal business hours and calls will be returned as soon as possible.
Contact us by email at AnimalServices@garlandtx.gov Important! Please note this email account is monitored Monday through Friday, 7 a.m. to 4 p.m. It is NOT monitored after hours or on weekends or holidays.
Shelter Location 600 Tower St.
Garland, TX 75040 972-205-3570 972-205-3433 Fax Shelter hours are Mon. - Fri. from 10 a.m. - 6 p.m. and Sat. from 10 a.m. - 2 p.m.
Citizens with questions or concerns about Shelter operations can contact: