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GP&L residential customers are all on a fixed rate plan. Customers outside of the GP&L service territory who chose a variable rate plans may see a significant increase in their electric bill.
Many customers will likely see an increase in their water consumption due to dripping faucets or leaks due to broken pipes. Customers dealing with a broken pipe can contact Customer Service and request a one-time leak credit. We’ll need to confirm the leak has been repaired and also require a receipt related to repairs at the address. Contact Utility Customer Service at 972-205-2671 or CustServ@GarlandTX.gov
Here are some details:
Water Leak Credit-
Rebates for "dripping faucets" as requested-
Multifamily or Rental Billing-
Video Q&A about post-storm utility bills.
FEMA Assistance - Garland individuals and business owners who sustained losses in the winter storm can now apply for assistance by registering online at DisasterAssistance.gov or by calling 800-621-3362 or 800-462-7585 TTY.
Don't fall prey to misinformation. Check out these FEMA facts.