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Billing Information
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Billing Options
Review the billing options available to utility customers.
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Combined Utility Billing
With the City of Garland's combined utility bill, customers have the convenience of paying for all City utility services at one time each month.
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Understanding Your Utility Bill
Learn about your utility bill and better understand it.
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Billing Cycles
The City is divided into 20 geographic billing cycles to make meter reading and billing more systematic and efficient. The location of your home or business determines when we read your meter and when you receive your bill.
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How to Read Your Electric Meter
Your electric meter measures the amount of electricity you use in kilowatt-hours. Some electric meters display numbers digitally and some have dials. For either type of meter, you can determine usage for a period of time by subtracting your previous reading from the new reading.
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How to Read Your Water Meter
Description and Instruction on reading a water meter.
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Automated Meter Reading (AMR)
Read about automated meter reading efforts in Garland and view frequently asked questions associated with the service.
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Utility Bill Inserts
View current inserts that have been included with your utility bill.
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Report Utility Theft
Find out how to report utility theft to us.
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Start, Stop, & Transfer Service
Check out how to apply for utility services.